Privacy Policy

• Account details you provide at signup: business name, owner name, email, ABN, trade, and a password (stored only as a secure hash).
• Payment details: only your card brand and last four digits are stored; full card numbers are handled by our payment processor and never stored by us.
• Content you upload: photos and videos, and any notes/captions attached to them.
• Connected social accounts: when you connect Facebook and Instagram, we store your Page’s identity, its linked Instagram identity, and an access token used to publish on your behalf. We use your Page’s public profile picture as your in-app logo.

• To create, schedule, and — once you approve — publish posts to your connected Facebook Page and Instagram account.
• To operate your account, billing, and support.
• To show performance information for your posts.

We do not sell your personal information, and we do not use your content for any purpose other than providing this service.

Access to your Facebook and Instagram accounts is granted by you and used solely to publish the posts you approve and to read the basic Page/account information needed to do so. You can disconnect at any time from your Account page, which removes the stored access token. Our use of information received from Meta’s APIs follows Meta’s Platform Terms and Developer Policies.

Data is stored with reputable infrastructure providers used to run the service (hosting, database, file storage, payments). We share content with Meta (Facebook/Instagram) only to publish the posts you approve.

We keep your information for as long as your account is active. You can request deletion of your account and associated data at any time by emailing us at the address below; connected social tokens are removed when you disconnect or delete your account.

Questions or deletion requests: hello@grab-social.com.